Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting games and experiences, it's important to remember that all casino games are games of chance, and the house always has a mathematical advantage.
Please gamble responsibly and only with money you can afford to lose. Set realistic expectations and enjoy the experience for what it is—entertainment.
Age Verification
Gambling is strictly restricted to individuals aged 18 years or older in the United Kingdom. True Fortune Casino verifies the age of all players during registration and may request additional documentation to confirm your identity and age.
If you are under 18, please do not attempt to create an account or gamble on our platform. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing Losses: Attempting to recover losses by gambling more frequently or with larger stakes
- Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or partners
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same level of excitement
- Neglecting Responsibilities: Missing work, skipping bills, or neglecting personal and family obligations due to gambling
- Emotional Distress: Feeling anxious, irritable, or depressed when unable to gamble
- Loss of Control: Inability to stick to predetermined gambling limits or spending more time gambling than intended
- Financial Problems: Borrowing money, using credit cards, or facing debt related to gambling
- Relationship Conflict: Arguments with loved ones about gambling habits
- Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gambling session
- Reality Checks: Receive regular reminders during gameplay about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to our platform
- Session Time Limits: Set automatic session duration limits to prevent extended gambling periods
- Account Restrictions: Reduce access to certain games or features
These tools are available in your account settings. We encourage you to use them to maintain healthy gambling habits.
Support & Help Resources
If you or someone you know is struggling with problem gambling, professional support is available:
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online casinos simultaneously - Gamblers Anonymous – Peer support meetings across the UK
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded treatment for gambling disorder
Available in London with remote services across the UK
International Resources
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
All of these organizations provide confidential, free support and can be contacted at any time.
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out—problem gambling is a recognized condition, and effective treatment is available.
Contact one of the support organizations listed above, speak with your GP, or call a gambling helpline. The sooner you seek help, the sooner you can begin your recovery.
Remember: You are not alone, and help is available.